My key Profile included :

• Postgraduate degree(s) – M.Sc. in Management Information Systems (MIS) & MBA (MIS)
• 20+ years of experience in MIS, ICT, application and web system analysis, design & implementation, information management, database design, and IT systems management, Social SafetyNet
• PRINCE2® 2017 Practitioner & ITIL4 Foundation certification, ISO 27001 ISMS, 9001 QMS, 14001, 30000 Auditor
• Collect, Maintain, Analysis data, Knowledge Management, Database Management, ICT administration
• Provide guidance for the active collection of information and relevant samples; and assist in providing solutions and tools and platforms for field data collection and data storage/collation/analysis and provide guidance and training on the use of these tools
• Coordinate in design and development of web and desktop-based operating procedures & applications for conducting research and data collation and establishment of digital MIS system
• Sound ability to work on various software applications/platforms like MS.Net, PHP, MSSQL, MySQL, HTML, SPSS, GIS, Kobo, PowerBI, Piktochart, MS Excel etc

Specialties: ISMS ISO/IEC 27001, Prince 2 Practitioners, ITIL, Financial Inclusion, RBM, Data Analysis and Management, Web Development, Capacity Building, ISO 9001 QMS, 14001 EMS LA

In my job role as MIS Officer & MIS Expert for UNDP Bangladesh, I have many achievements, including online and offline MIS, Capacity Building database/information system design, development and implementation, data analysis and reporting for the project. I have also years of system/software analysis, design, development and implementation experiences with Grameen Communications. I have done my M.Sc. in Management Information Systems (MIS) from Daffodil International University, Bangladesh and also MBA (MIS) from Green University of Bangladesh. I have experiences of software development languages VB .NET, database like MSSQL Server, MySQL and web developments tools like HTML, ASP, PHP etc.

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Academic Profiles
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MBA Major in Management Information System (MIS) from Green University of Bangladesh in 2013
MS in Management Information Systems (MIS) from Daffodil International  University.
Post-Graduate Diploma in Computer Science from Bangladesh Institute of Management (BIM) (formally BMDC).
B.Sc (pass) from B.M. College, Barisal under National University.
H.S.C. from B.M. College, Barisal under Jessore Board.
S.S.C. from Barisal Zilla School, Barisal under Jessore Board in 1989.

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Training & Workshop:
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3 days Envronment Managemenst System (EMS) ISO 14001:2004 Auditor/Lead Auditor Conversion course
(Certificate no EA2/12/IND/1163 by IRCA) by Bureau Veritas in 2012
ITIL V3 Foundation course by Dayspring Ltd. for 2 days, Major Topic: ITIL in 2011
14 days Workshop on ICT Business Innovation for Financial Institutions in Bangladesh in 2011 held in Japan
36 Hours course on PMP exam preparation organized by BDJobs Bangladesh in 2010.
5 days QMS Auditor/Lead Auditor ISO 9001:2008 course (Course no A 170224 by IRCA) by BV in 2010
4 days Internal Auditor Training for IMS by Nimbus Certification Pvt Ltd, Mumbai, India in 2008.
Half day training on M&E: Result based management and financial reporting by UNDP Bangladesh.
Managing & Maintaining Microsoft Windows Server 2003 environment from New Horizon CLC.
2 days Workshop on Software Testing organized by BASIS in 2005.
2 days Workshop on e-Marketing / e-Commerce organized by USAID, JOBS, BASIS, BCS in 2004
MS Visual Studio.Net:                   DNS Software Limited, from November 2002 to December 2002
Unified Modeling Language:    DNS Software Limited, from August 2001 to September 2001
PHP & MySQL:                        Multi Touch Computer, from July 2001 to September 2001
Personal Oracle:                   Dots & Bits computer, from November 2000 to December 2000

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Description of Professional experiences
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SWAPNO, UNDP Bangladesh
Department of Public Health Engineering (DPHE) Bhaban
Kakrail, Dhaka-1000, Bangladesh

Position: MIS Officer
Name of Supervisor: Kajal Chatterjee, National Project Manager
Duration: November 2014 to Onward

SWAPNO is a social transfer project for ultra-poor women to be engaged in public works essential for the economic and social life of poor local communities. It promotes employment, and most importantly future employability, of extreme poor rural women. Women will within the employment tenure receive life skills and livelihoods skills training to ensure that the project serves purposes of both protection and promotion, making use of the transformative potential of social protection in reversing social exclusion and economic marginalization. The project will also contribute to developing capacity of local government in managing social safety net projects.

Job description::
Member of SWAPNO DFS team for E-Payment to enable digital Government to Person (G2P) payment mechanisms where participant can interaction with new mechanism, changes in money management and effects on utilizing other available services; Coordinating with service providers like Agent Banking, Mobile Money and Postal Cash Card for timely and pilferage-proof cash transfer to beneficiaries.
Integrated G2P Payment System in 4464 project Beneficiaries of 14 Upazilas, 124 Unions of 2 districts.
Active participation in the development, operational planning and implementation of M&E tools including quality reporting
Plan, develop and utilise M&E tools for RBM, including theory of change, project performance frameworks
Prepare and track the project’s work plans using MS Project, Airtable and KanbanFlow
Survey design, conduct, reporting for SWAPNO Project Baseline (all 3 cycles), E-Payment baseline and end line/impact evaluation using both paper based and online data collection tools, undertake/provide training of data collectors;
Assist in the timely delivery of program activities in line with the targets, milestones, outcomes and outputs in the project’s logframe
Coordinate and support Project Management during the process of digitizing the existing beneficiaries’ data and ensuring accurate and timely data entry into the MIS from the field.
Provide support and monitor the continuous entry of periodic beneficiaries’ data in the MIS by coordinating with field including lowest geographic level i.e. union.
Transfer skills and knowledge (capacity building) to field staffs for maintenance of effective MIS system.
Assist adherence to deadlines for all mandatory reports and presentations (i.e. quarterly, bi-annual, annual, on-demand, etc.) with data/information, findings, recommendations, media and lessons learnt
Provide inputs for budget preparation, AWP formulation and DPP development
Provide MIS on-the-job training to Project staff and overseeing training of other field staffs
Coordinate and support Project Management during the process of digitizing the existing beneficiaries’ data and ensuring accurate and timely data entry into the MIS from the field.
Provide support and monitor the continuous entry of periodic beneficiaries’ data in the MIS by coordinating with field including lowest geographic level i.e. union.
Transfer skills and knowledge to field staffs for maintenance of effective MIS system.
Maintain project social media activities, project web site, development of advocacy materials, info-graphics.
Devise the process of feeding MIS data from Union Parishad up, ensure implementation of effective MIS reporting and facilitate capacity development training as required;
Collect MIS data from the field, feeding such data into progress reports and assist in report writing;
Participate in the deployment of data collectors for surveys/assessments;
Guide and supervise data collectors, Supervise and organize logistics of data collection;
Arrange for accessible storage of data records and documentation;

World Food Program (WFP)
IDB Bhaban E/8-A, Rokeya Sharani Agargaon,
Sher-e-Bangla Nagar, Dhaka-1207

Position: Data Management Assistant
Name of Supervisor: Shahida Akther, Senior Programme Officer
Duration: September’14 to October’14

The school feeding programme has been successful in improving primary school enrolment and attendance, reducing dropout, and alleviating micronutrient deficiencies and hunger among pre- and primary school students in rural and urban areas with high poverty rates. In 2013, WFP and the Government launched a cooked school meals initiative, providing children with a freshly prepared meal made from fortified rice and oil, protein rich pulses, vegetables and spices. Local women are recruited as paid cooks or earn income by selling vegetables from their own cultivation for the school meals in their village school.

Job description::
Review documents related to School Feeding and the formats, tools and database currently being used by the officials of the Directorate of Primary Education (DPE) and the partner NGOs for reporting purposes;
Prepare an outline of the database to facilitate proper documentation of the monitoring findings, consolidation of information from the field and partner NGOs in preparing monthly, quarterly reports;
Discuss the outline with the relevant DPE officials, including ICT person from DPE and with WFP MIS colleagues;
Develop the database as per the outline agreed and taking into consideration of the DPE’s IT environment/platform and that it establishes necessary provision for integration of data from district to the central level;
Develop necessary instructions on use of the database to the relevant DPE officials and the partner NGOs;
Provide necessary orientation/training to the relevant DPE officials and NGOs and technical back stopping supports to operationalize the database and undertake necessary field visit;

UPPRP, UNDP Bangladesh   
($120 million budget)           
Local Government Engineering Department (LGED)
RDEC Building, Level-8
Agargaon Dhaka 1207, Bangladesh
Ph: + 88 02 8123760

Position: MIS Expert
Name of Supervisor: Mr Azahar Ali, National Project Coordinator

Job duration: September 2011 to onward

The Urban Partnerships for Poverty Reduction (UPRR) is a government of Bangladesh executed, UKaid–funded, UNDP managed and UN-HABITAT assisted project targeting the improvement of living and livelihood conditions of 3 million urban poor people living in 30 cities. It is the largest urban poverty reduction initiative in Bangladesh, and one of the largest in the world.

Job description::
Establish database system and provide feedback to Output#1 and Capacity Building team to plan and implement activities.
Develop a comprehensive off-line Program Management Information System (PMIS).
Design & implement integrated management system that can produce various reports and allow for proper records management.
Transfer existing relevant data from various sources into a well-managed off-line system.
Ensure the effective participation of the Towns in the management of their semi-annual and annual work plans
Provide on job training to the system users.
Test data transfer process from town offices to HQ and suggest improvement.
Develop an on-line Management Information System.
Design system/databases for GIS and advise how to ensure best use of GIS in UPPR project.
Develop best practice papers and lessons learned reports to ensure learnings & innovations are documented.

Grameen Communications
(Sister Organization of Grameen Bank)
9th floor, Grameen Bank Bhaban
Mirpur-2, Dhaka-1216
Ph: 9005350, 9005257-68

Position: Senior Manager (MIS)
Name of Supervisor: Nazneen Sultana, Managing Director

Job duration: October 2004 to September 2011

Job description::
Coordinating and centralizing demands, preparing status reports, supervising organization standards, policies, and methodologies adopted during the implementation phase
Play the role of a coordinator between my organization and Grameen bank field operations people.
Ensure the availability, continuity, and security of data and information technology services
Plan computer-related work and research software and new technologies which make job processes more efficient and are beneficial to the end-user.
Prepare different MIS report, software need
Supervise 7 MIS Supervisors & about 30 Junior MIS officers/Computer operators
Computerization new branches of Grameen Bank
Supervise, Monitor, Support and Maintenance of existing IT and MIS environment of a part of 268 Data Management Centers located all-around of Bangladesh.


DNS Software Limited [ISO: 9000 2001]
House # 26, Road # 28, Block # K
Banani, Dhaka. Phone – 9888712, 9893308-9

Position: Analyst Programmer
Name of Supervisor: Kazi Faizur Rahman, System Analyst

Job duration: April 2001 to October 2004

Job description:::
Requirement Capture, Analysis, Design and Development (Use Case driven OOAD)
Preparation of all types of UML Diagrams, manuals and other documentation
Project deliverables & task/schedule management.
Responsible for Analysis the Management/Client requirements and design the application system accordingly.
Performing the responsibilities of Deputy Management Representative (DMR) for maintaining the standardization certificate ISO: 9000 2001
Lead a member of 6 programmers and 2 multimedia animators in different projects.

Concourse-Ashraf InfoTech Ltd.
56, Kemal Atartuk Avenue (2nd & 3rd floor)
Banani, Dhaka. Phone: 8824273

Position: Developer/Teaching assistant
Job duration: January 2001 to March 2001

Job description::
I was responsible to assist the Indian faculty of the institute as per requirements.
I was the member of the commercial software development team.    

Datanet Ltd.
Rangs Bhavan (10th floor),
Farmgate, Dhaka.

Position: Programmer
Job duration: August 2000 to September 2000

Job description::
I was the member of the software development team, which was engaged in developing software by using ATL (Active Template Library) with Microsoft Visual C++6.0

Dhaka Telex Bureau
93, Motijheel C/A,
Dhaka–1000

Position: IT Coordinator
Job duration: March 1997 to April 2000

Job description::
I was responsible for maintaining the IT related activities of the company.
I developed several web pages for both in-house as well as out-side customers.